Bought Is Borrowed: Why Focusing on Automation Is a Mistake

Automation is the AI strategy anyone can buy. The same tools and vendors, and the same cost savings, are available to your competitors too. So where does lasting advantage come from?

In the second Wayfinding Live session, KUNGFU.AI CMO Matt Mason talks with Stephen Straus (Co-Founder and CEO) and Ben Szuhaj (Senior AI Strategist), the authors of Wayfinding: A Business Fable About Leading in the Age of AI. They cover:

  • Why efficiency-only AI strategies are brittle, and the four questions they can’t answer
  • Why a model that’s 99% accurate on each step can feel like 90% to someone making ten decisions in a row
  • How people and AI working together on data only you have creates advantage competitors can’t buy
  • What makes a good first AI problem

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