Wayfinding: Leading When Nobody Has the Map

AI has changed the basis of competition, and most of the leaders responding to it have neither the expertise nor the experience to rely on. In this first episode of Wayfinding Live, recorded on publication day, KUNGFU.AI CMO Matt Mason talks with Stephen Straus and Ben Szuhaj, authors of Wayfinding: A Business Fable About Leading in the Age of AI, about what leaders should do when neither the destination nor the route is clear.

The conversation starts with the book’s opening scene. A CEO brings her board the best quarter in the company’s history and leaves with an ultimatum on AI. From there, Stephen and Ben explain why traditional metrics have become lagging indicators and why treating learning as a result is not a cop-out. They also cover what goes wrong when a probabilistic system is managed like traditional software, and why admitting what you don’t know works better than projecting certainty.

In this webinar:

• What wayfinding means and why it’s the right approach for AI
• Why record results can hide that you’re falling behind
• How to explain “learning is a result” to a board that wants results this quarter
• How KUNGFU.AI builds: discovery, technical proof of concept, business proof of concept, then production
• How to find the “Julie” in your organization, the person already doing the real work