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10 Things Companies Should Think About When Devising an AI Strategy

Benjamin Herndon
Chief Strategy Officer

Implementing an AI strategy has never been more important. Below are 10 steps you should think about when determining how to get started:

1. AI Alignment with Business Goals: It’s essential to determine how AI can support the achievement of the organization’s strategic business objectives. These could be cost reduction, enhanced customer experience, or boosting productivity.

2. Data Quality and Availability: AI systems depend on high-quality data to learn and make accurate decisions. Assessing the availability, quality, and relevance of data in the organization is crucial. This also includes considerations about data privacy and security.

3. Skills and Talent Acquisition: AI implementation requires a specific set of skills. Companies must consider their current skills pool, training opportunities, and the potential need to hire new talent with specialized AI knowledge.

4. Ethics and Regulatory Compliance: Businesses must consider the ethical implications of AI use, such as privacy, bias, and transparency. They also need to ensure that their AI strategy aligns with local and international regulatory standards and guidelines.

5. Infrastructure and Technology Readiness: It’s important to evaluate the existing IT infrastructure’s ability to support AI initiatives. This includes hardware, software, and networking capacity, along with data storage and management systems.

6. Vendor Selection and Partnerships: In many cases, companies will partner with external AI vendors. Criteria for choosing these partners should be defined, including their technical capabilities, track record, compliance with regulations, and the flexibility of their solutions.

7. Change Management: Implementing AI can bring about significant change. A comprehensive change management strategy is essential, which includes clear communication, training, and support systems to help employees adjust and maximize their use of AI.

8. Measuring Success and KPIs: Define clear Key Performance Indicators (KPIs) to measure the success of the AI strategy. This could include metrics like improvement in operational efficiency, increase in sales, or enhancement in customer satisfaction.

9. Scalability: The AI strategy should consider scalability from the start. As the company grows and evolves, the AI system should be able to adapt, process increasing volumes of data, and support more complex tasks.

10. Risk Management: Potential risks associated with AI implementation, such as security vulnerabilities, system failures, or negative customer reactions, should be identified and mitigated. A robust risk management plan is essential to the AI strategy